The Maternity Center at Atrium Health University City, located on the 3rd floor of our hospital, offers comprehensive maternity services in state-of-the-art facilities and a Level III Special Care Neonatal Nursery with full-time neonatology staffing.
Recognized by JD Power and Associates for “Outstanding Patient Experience,” our maternity center has expanded into advanced facilities where you will find the latest innovations in safety, technology and family-friendly conveniences. From the layout of the center to the philosophy of the maternity staff, everything is geared to establishing and supporting close family units.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.