The Maternity Center at Carolinas Medical Center offers family-centered maternity services, allowing mothers and babies to remain in the same room throughout their stay. The center also features 23 labor suites with state-of-the-art monitoring equipment, five rooms with Jacuzzi tubs to assist mothers who are having difficulty with labor and a waiting room designed for family members and other guests, including small children, offering internet access and kid friendly activities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.