Club Pilates South Chapel Hill

Reviews

• CP

  Corrie Powell

  Aug 27, 2026
  5.0
  I’ve been going to club Pilates off and on for a few years and there is a reason I always come back. From the friendly staff & amazing instructors to the ease of booking the classes on the app, it’s a 10/10 for me! ☺️
• JC

  Jennifer Cox

  May 28, 2026
  1.0
  I strongly advise against joining Club Pilates. It is extremely challenging to cancel one's membership, and the area manager is not responsive to emails or phone calls. The only way to cancel a membership without paying a minimum of another 30 days is to die or have a medically filed disability. Even then, I am sure they would find some way to get more money and then try to charge late fees as you or your family wait for them to respond. I had to get an attorney involved to make them stop the insanity. I have never seen a gym or studio so desperate and deceitful when someone needs to cancel. If you are going to join, please make sure you understand the cancelation policies and realize that it will be more difficult than you ever expect to cancel. The instructors are great, but the operations are terrible. If I could give Club Pilates a zero or lower I would do so. A one-star rating is too kind. I did try to escalate this complaint to the franchise owner or manager of the area manager. However, there was no way to escalate this issue. I hope the franchise owner sees these negative reviews and treats customers better in the future.
• AA

  Andrea

  May 4, 2026
  1.0
  This place makes it very difficult to get into classes, especially beginners just starting out. They operate on a wait list for just about all evening classes. This means you must book weeks in advance. And it means that if your schedule changes, you will not be able to simply switch to another day that week - they dont give your credit back without calling to ask for an exception if you didnt cancel with more than 24 hours notice. And it's unlikely you would be able to get into a different class that week, you would have to join a waitlist which is typically 4 - 6 people deep. They are very strict on their cancelation policy as well. 17 days is not enough notice for them to cancel. They insist on charging another full month of membership if you do not provide a full 30 days notice of cancelation. And threaten you with fees if you attempt to block future charges from them on the credit card they keep on file.
• MS

  Megan Shanley

  Mar 11, 2025
  5.0
  Life changing!!!! Mary and Savanah are phenomenal !!! We had 3 in the class, and everyone was so great!!! I went for a free class, and I’m hooked. I was told I need knee surgery. My physical therapist was using weight machines , and my knee couldn’t handle it. I slapped on a need brace and went to the class! I finally found something that will strengthen my left leg muscles. Which is exactly what I need. Not to mention I never thought I’d be able to do squats. The Pilates squat I can do!!There’s hope for my flat butt!!!!!😜
• JR

  Judith Raj

  Dec 28, 2024
  3.0
  Certain steps were not guided properly for beginners

Frequently Asked Questions About Club Pilates South Chapel Hill