The Hearing Guy is an independent hearing clinic serving Asheville and Hendersonville, NC since 2014. Founded by Dr. Brent Steele, MD, BC-HIS, we're not a franchise and not locked into one manufacturer — we work with all major hearing aid brands (Phonak, Oticon, ReSound, Starkey, Unitron, Signia, and Widex) so the recommendation you get is the one that's actually right for your hearing, your lifestyle, and your budget. What makes us different is what we call Experience Hearing — instead of fitting hearing aids in a quiet office and hoping for the best, Dr. Steele tests and adjusts your devices in the real environments where you struggle: restaurant noise, your car, a grocery store. Your hearing aids should work where you actually live, n...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.