Club Pilates

Reviews

• HB

  Hannah Broom

  Apr 14, 2026
  5.0
  I love Club Pilates! If you haven’t tried it, you should!
• CC

  Crystal

  Nov 26, 2025
  1.0
  Membership service zero 0/10. Customer service 0/10. Would not recommend to anyone. I guess that explains why the classes are never full & people are canceling their membership!! Club Pilates Hattiesburg (Owner) 3 hours ago Hi Crystal, I am so sorry to hear that you are unhappy. I did just try to give you a call to see if we could work through this outside of social media. If you would like to do so, please do not hesitate to give us a call. Happy Thanksgiving! Kimberly, Club Pilates Hattiesburg Owner Edited to say thank you for getting back with us. I am glad we were able to work things out! Enjoy your holiday! ** The fact that the Hattiesburg Club Pilates owner would only reach out to me after a Google review is insane!!! I reached out to the gym multiple times months ago before the review and honestly never intended to end to the membership! 1st time I was told that if I could not attend the classes I would just be at a loss spending $159 a month for a service I can’t use because of the 30 policy to freeze or cancel membership. Also if you do need to freeze it’s $25/month. Never informed until today 11/26 that I could pay $100 early cancellation fee. But to threaten me with calling the police is overboard! I never threatened to harm or cause harm. Just asking questions on why I was still being charged. Then now to call after a Google review offering a refund $59 after you have already charged me $159 for another month of service + $20 fee outside of the 3 months (promo deal) and the request to cancel the membership. Absolutely a joke! & No I will not take down my review because it’s very valid and it did happen!! People need to know what they are signing up for. Great for the ones that have had a good experience but don’t be fooled by the fake reviews!!! Wish them well but 0/10 customer service is a key factor in business doesn’t mean that the customer is always right but just know the way you handle your paying clients/members will definitely define your business. Be Great I still have 8 credits that I was charged for so why not make the best of it!!! Again don’t recommend! 0/10 be blessed❤️🙏🏾
• DC

  donna v campbell

  Nov 26, 2025
  5.0
  CP is my favorite place to be. Excellent instructors and fun classes. 5 ⭐️
• LR

  Laila Russell

  Nov 26, 2025
  5.0
  Such an amazing environment! The instructors are always encouraging, positive, and ready to help you put in the work. I’ve met so many great new friends to work out with, and I genuinely look forward to every class. I absolutely love it at Club Pilates!
• CP

  Crystal Pruitt

  Nov 20, 2025
  1.0
  Membership service zero 0/10. Customer service 0/10. Would not recommend to anyone. I guess that explains why the classes are never full & people are canceling their membership!!

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