Ultimate Care Health Services is a home care agency providing Consumer Directed Services (CDS). The CDS program allows individuals to remain in the comfort of their homes while receiving the care they need. We help eligible Missouri Medicaid participants manage their personal care services. Participants receive assistance with activities of daily living, such as bathing, dressing, grooming, meal preparation, housekeeping and more. Our dedicated team is committed to providing responsive, reliable service, personalized support and guidance throughout their role as a CDS household employer. We focus on promoting independence, dignity, and quality of life while delivering exceptional customer service to participants and their families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.