Founded in 1995, Continuum holds an A+ rating by the Better Business Bureau and is senior home care at its best.
Continuum has one of the most extensive hiring programs in the industry. Before someone enters your home, they have had a face-to-face interview, reference checks, driving record check, local and national background checks, EDL check, a personality assessment, and drug test. All of our employees are bonded and insured. We only hire caregivers with whom we would feel comfortable caring for our own loved ones.
Continuum guarantees that every shift will be covered. We have staff on call to ensure that you get the care you need and desire. Our 24/7 supervisory support allows you to be in touch with Continuum whenever you need us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.