Burd Home Health is a family-run that believes "the best care will come from someone you know and trust."
As many families are learning, there is a huge scarcity of home health aides available in New York State and across the entire U.S. This results in thousands in need of care being placed on a waiting list for a home health aide. To make matters worse, the Bureau for Labor Statistics estimates that 1.3 million new paid caregivers will be needed to meet the demand over the next decade! Unfortunately for many, if a caregiver cannot be assigned, the only option left is to put their loved one in a nursing home.
Instead, Burd Home Health helps families hire their own family members as paid caregivers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.