BJC HealthCare was the first in the St. Louis area to become an Accountable Care Organization (ACO). Patients are a part of BJC’s ACO through their physician, who works closely with other doctors and health care providers to coordinate care for those who have traditional Medicare. The ACO helps patients because each of their doctors will know about the health issues that they have treated, will be able to communicate with each other, and have a more complete picture of their entire health profile. This type of care has no additional cost to the patient and does not change their right at any time to choose any hospital or doctor that accepts Medicare.
Location
BJC Accountable Care Organization
660 Mason Ridge Center Dr Suite 300, St. Louis, MO
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.