Brand Certified
Home Instead
4.7(38 reviews)
Certified by Home Instead • May 17, 2026
Business Details
705 W Battlefield Rd, Springfield, MO
65807, United States
Certified by Home Instead • May 17, 2026
(417) 429-9535
Certified by Home Instead • May 17, 2026
https://www.homeinstead.com/home-care/usa/mo/springfield/114/
Certified by Home Instead • May 17, 2026
About
Certified by Home Instead • May 17, 2026
Home Health Care ServiceSenior Citizen Center
Home Instead provides personalized, non-medical in-home care for older adults in Springfield, MO. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Springfield and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Home Instead • May 17, 2026
Hours
Certified by Home Instead • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.7
38 reviews
5 stars
34
4 stars
1
3 stars0
2 stars0
1 star
3
- JJJustinMay 7, 20265.0Best in home care you can get.
- RRRoseApr 3, 20261.0Before I started working there in the interview I told them that I would need a certain shift because I am a single mother I spoke to Monica and abbey who both told me I would have the shifts that I asked for. I went to orientation that day they asked me to take a day time shift which is not the shift I told them before I could not take so I declined since then abbey has messaged me asking bout day time hours I have told her several times I could not do that that I have a son that needs me during the day time. Today I got a message saying that I was fired. Very unprofessional and not the way to do things. I know a lot of people in the healthcare field and will be reporting the abbey and Monica that works in the office DO NOT RECOMMEND GOING HERE!! Your loved ones would be better off going somewhere else more professional and respectable.
- AMAlexandra MillerFeb 11, 20265.0Home Instead consistently provides professional and kind care to their clients. They are very responsive to needs and have worked hard to always find the best fit in caregiver for each individual they serve.
- TSTina StaffordFeb 7, 20265.0Alicia with Home Instead is absolutely wonderful. She is kind, compassionate, dependable, and truly goes above and beyond for her clients. Alicia responds quickly, is extremely thorough and knowledgeable about insurance, and always helps clients get the answers they need. She treats everyone with genuine respect and patience, and it’s clear she truly cares about what she does. Her support brings peace of mind, and she makes a positive difference every day. I highly recommend Alicia and Home Instead to anyone looking for exceptional care
- DBDeWayne BillueMar 26, 20191.0I am a senior. I was near tfhis place and I started to not feel well. I ask if I could use their phone to contact my wife. The lady in the office smirked and laughed at me and said we let no one use our phones. I guess I was lucky I did not need an ambulance. I knocked on the next door. An insurance guy let me use his phone. I think I would go somewhere else instead of this place. They seem not to care. This is my first review that I have ever done. I did not feel well. I would have used his phone. Everyone has a cell phone except me. Most everyone lets me use their phone. You assumed that I was trying to call him not my wife. If I could not use your valuable business phone and personal cell would do. I live in Springfield a local call. I only have a land line phone.
Frequently Asked Questions About Home Instead
Where do you provide service?
The Springfield, Missouri Home Instead office provides services in Greene, Christian and Webster counties.
Will my health insurance cover your services?
Unfortunately our services are not typically covered by health insurance or Medicare. Service may be covered by Medicaid, the VA or thru long-term care insurance. It's also very common for individuals or families to pay privately out-of-pocket.
Do you require a minimum number of hours?
We typically require at least a 4 hour shift any time we come to the home. And we require a minimum of 12 hours a week.
Do your caregivers have any training?
All of our Care Professionals go thru training with Home Instead prior to visiting clients. This training includes classroom instruction and hands-on training in our personal care lab where care professionals are taught and must demonstrate proficiency with the use of a gait belt, transfers, bathing, toileting and a number of other hands-on personal care services.
Do you have experience with Alzheimer's and dementia care?
Yes, many of our clients have Alzheimer's or dementia. Our Care Professional go thru dedicated training on how to specifically provide care for and manage behaviors of clients with these cognitive issues.
Do the people you send out to our home work for you?
Yes, all of our Care Professionals are our employees. Prior to employment with Home Instead they must pass a background check and a drug screen. We also check both personal and professional references. After that they go thru our Home Instead training program.
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