Grass Roots Home Care provides Consumer Directed Services (CDS) to families throughout the Springfield, Missouri area. Our Springfield team helps MO HealthNet participants enroll in the CDS program, choose their own caregiver, and manage every step of the process from DSDS assessments to attendant payroll. Family members can get paid to care for a loved one through Missouri Medicaid, and we handle all the paperwork. We serve Springfield, Greene County, Nixa, Ozark, Republic, Branson, and surrounding southwest Missouri communities. Call today for a free consultation and find out how CDS can work for you
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.