1st Stepp Home Assistance has provided total in-home assistance services throughout Southeastern Missouri and West Tennessee since 1996. We help elderly and disabled members of the region live fuller, more independent lives. To achieve total home assistance care, our team of professionals – registered nurses, licensed practical nurses, homemaker aides, Certified Nursing Assistants and others – addresses every need of our clients and their family caregivers – from occasional respite care to homemaker chores to nursing visits.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.