LensCrafters

Reviews

• LR

  Luke Robinson

  2 days ago
  5.0
  Highest points to this location. Everyone there is incredibly kind, helpful and knowledgeable. From the optometrists to the docs to the sales folks, it runs like a well-oiled machine. They make the whole process of eye-exam/glasses/contacts so smooth. Please give them all a raise!
• LA

  Lindsey Andress

  Aug 19, 2026
  5.0
  Toia was great! Helped me find glasses immediately and didn’t just ignore me when I looked around like most places do. Everyone is friendly and super helpful. 10/10
• LF

  LaToya First

  Aug 15, 2026
  5.0
  I love this location. The Doctor and staff are all friendly and knowledgeable. There’s a great selection of frames, making it easy to the pick the perfect pair.
• BJ

  BRIAN St. James

  Aug 12, 2026
  1.0
  On July 27, 2026, I updated my prescription glasses by purchasing new lenses for my current frames. I was charged $302.19 for the lenses that included an additional charge for blue tinting. I was told my glasses would be ready to pickup in 7-10 days. I called them on August 3 to see if my glasses were ready to pickup. I was told they had been shipped with an arrival date of August 6. I went into the store on August 7. I was told my lenses were still not in and was asked if I had ordered glasses or just lenses. I asked what difference that made when my lenses would be there. Did they prioritize shipping frames and lenses orders over just lenses? I was assured I would be notified when my lenses arrived. Five more days passed without a call or text. So, I called back today, August 12. I was relieved to be told my lenses had arrived but the reason I hadn’t been notified was because they were sitting in the lab. I was told they’d be ready if I came in today. I came in today to pick up my glasses. But they were not tinted. And the salesperson tried to convince me that they were and you could see if you put them next to the white countertop. Well if the blue tint is so nonexistent I can’t see them dimming any light when I’m wearing them, then they’re not tinted. Or if it’s so nonexistent that nobody else can see that I’m making a fashion statement by wearing blue tinted lenses, then they’re not tinted. And the only way to tell if they’re tinted is to look at them next to the white countertop, then they’re not tinted. Coincidentally, the exact same thing happened when I bought blue tinted lenses at this store 5 years ago. The first time they came in they were not tinted. The salesperson at that time acknowledged the error on their part and I was able to get them the next day. Perfectly blue tinted. When I told the salesperson I got perfectly blue tinted lenses in this store before she said the blue tint I got today, which again was nonexistent, was different from the blue tint I got before. So, today there was no acknowledgement of a mistake, apologies for the delay, just I could do an exchange to another tint that would take another 7-10 days. So, be warned. If you want blue tinted glasses to dim the light, or as a fashion statement, don’t get them here. But if you want blue tinted glasses to look at them next to the white countertop, this is the place for you. Be also warned that the 7-10 day promise means nothing. But, I did finally get the text notification that my glasses were ready. After I left the store.
• KL

  Keith Livingstone

  Aug 12, 2026
  5.0
  I stopped by and was immediately greeted by two outstanding ladies. I had an issue with a stripped screw in a pair of eyeglasses. They both took interest in my problem and went right to work on repairing my issue. I can't thank them enough for their kind and professional support. I would rate them 10 stars or more! Customer support and service second to none!

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