LensCrafters

Reviews

• KF

  Kathy Ford

  May 5, 2026
  5.0
  Damaris was wonderful!!!! So very helpful and knowledgeable!! Would highly recommend her for your next eyeglass purchase. She truly is exceptional!
• MB

  Megan Beuscher

  May 1, 2026
  5.0
  Heather is AMAZING! I had the best experience I have ever had buying glasses here today. I also appreciated the additional assistance from Anika and Sharon. My glasses were done in less than 30 min! What a great team at this store, I will definitely be coming back for all my eye care needs!
• DL

  Danika Lindsay

  May 1, 2026
  5.0
  Mike helped us with adjusting a pair of sunglasses that we'd brought in! I will DEF return to the store for my next pair of prescription glasses. He was knowledgeable and kind. Very professional 👏
• AN

  Austin N

  Apr 30, 2026
  5.0
  The process here was rough. Took way too long to get my glasses, shipping delays were brutal, and it was hard to get any kind of status update along the way. I went two weeks without glasses, which are prescribed so I obviously need them, especially since my old pair broke. The staff wasn’t particularly pleasant either. With one major exception. Heather was absolutely incredible. Not sure what her exact role is but it’s a damn shame she isn’t just running the store. She was the only reason this experience was even remotely pleasant. She identified a weird delay in the lens manufacturing and connected the dots that the facility didn’t have my frames and was waiting on them before starting production. Quick thinking on her part, she ended up ordering the two items separately, which sped things up. I primarily shop online. I hate retail. But now I only want to buy glasses with Heather’s help. I consider myself an educated buyer and put a lot of research into everything I purchase, so I’ll often ask questions just to gauge a sales rep’s knowledge. She had a real grasp of the entire product line and the distribution side. Anything she didn’t know off the top of her head, she quickly found factual answers instead of guessing or making something up. If I’m in the Lee’s Summit area and need glasses, I’m coming here for her. Anywhere else, I’ll keep buying direct from Ray-Ban online.​​​​​​​​​​​​​​​​
• ZG

  zack gillette

  Apr 28, 2026
  5.0
  Lori recommended me a plan that saved me ~$600. huge props to her. Shopping here was lovely; the atmosphere was amazing and the people are nice to be around. Whatever the glasses pick is for you, find it at LensCrafters.

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