Mid-West Podiatry and Associates

Reviews

• EA

  Ethan Atchison

  Jun 26, 2026
  5.0
  Was able to be seen same day for what I considered a serious toe issue. The staff were very polite. The doctor was both professional and attended to my issue very quickly. When leaving I thought the Doctor and receptionist was so nice to me I swore I might only ever come back here, should need arise!
• KS

  Kisha Smith

  Jun 23, 2026
  1.0
  I seen one of the doctors at the Kirkwood location on April 28th. He said I need surgery and someone will call to schedule it. I waited 3 weeks then called and left a message. A Tiffany later turned my phone call. She pulled me up in the system and said, “Oh, there is an order for that.” She asked a few questions and said she would work on this and get back to me. I waited another 2 weeks and didn’t hear from anyone again. I have left several more messages with no call back. 7 weeks later I seen the same doctor at a different location. He said he would send a message STAT and I would receive a call back that week. Over a week later and another message left and still no phone call.
• CW

  C.C. Winchester

  May 29, 2026
  5.0
  Dr Staples is amazing at her job and has performed multiple surgeries and amputations on me. Have been a client for several years. Would highly recommend and would call them the best in the region!
• LL

  liv

  May 28, 2026
  3.0
  I'm feeling very mixed about this office right now. When I get there, the receptionist is nice and everything goes smooth checking in and filling out necessary forms as a new patient. Then I got taken back. The Medical Assistant seemed nice, but she was distracted. She asked height and weight, then immediately asked again. That's fine, everyone makes a mistake every so often. She asks the rest of the questions and leaves. Something about this office is that they don't close the doors all the way, and you can hear the other people outside the door talking about what Pt is in what room and what they're there for. Dr. comes in, she asks if I want the procedure, then leaves. It was quick, yes. But I can understand the efficiency, I have a simple case, and she has other patients there she needs to see. (I knew that because I could hear the staff telling her which other patients, she needs to see). Mind you, I don't know what this procedure entails, I don't know if there's risks, I just know that someone is coming in the numb me up. The same medical assistant as before comes in, and asks me if we're doing both feet, and when I say yes, she yells out the door down the hall that she needs the other syringe, too. He comes and gives it to her, and they talk while she continues to prep me. He leaves, and then my medical assistant asked me if she's wiped the site down with alcohol yet. ...That isn't my job to know. But she did, and I knew she did, so I told her yes. Then she wipes it down with iodine, she's not talking to me during this, so I ask if it's iodine, and she says, "Yes, are you allergic?" That might have been helpful to ask or look in my chart before you apply it... (I wasn't allergic, I was just curious what she was doing) She finishes prepping me, I wait for the Dr. again. During this, I can hear the staff yelling at another staff member that he needs to go numb someone up. Dr. comes in, she's great, procedure gets done, I get follow up instructions, I leave. That's the end, right? Wrong. I look at my chart later that night to read the after-visit note. It says that the risks, benefits, and details of the procedure were discussed to me in detail. I was there, and that did not happen. It also talks about my Dorsiflexion and Plantarflexion and that I scored a 3/5 and a 1/5 respectively. I have no idea how those numbers were obtained because it wasn't tested at all. Quite literally all that was manipulated was my toe/toenail, not my ankle. It also said to follow up in 2 weeks, I wasn't told that by anyone there. The note had after-care instructions, great, except for the after-care instructions are different than the paper I was given earlier in the day. Anyways, I know this is long, but I wanted to share my experience. I'm not writing this office out yet, as the patients I could hear (from my room that had the door open) seemed really happy with the staff and their care. I made an appointment for 2 weeks from now and will talk to my doctor about my chart then. I'm just disappointed that this was my first experience with the office, because everyone seems nice there.
• LS

  Lisa Sucher

  Apr 16, 2026
  5.0
  It was a quick process. The doctor was very nice and answered all my questions.