University Health Lakewood Care Center is a fully accredited skilled nursing facility, located within University Health Lakewood Medical Center. Residents have access to a full range of medical services on-site, including medical rehabilitation, dental services and podiatry care. A 20-bed Alzheimer's/Dementia Unit offers memory care to female residents. Board-certified geriatric specialists direct all patient care. Recreational and music therapists provide expert guidance in daily activities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.