Home Health Care ServiceAssisted Living FacilityNursing HomeRetirement Community
FirstLight Home Care is a leading home care company dedicated to providing reliable, compassionate care to adults in need of extra support. We are a lifeline not only for seniors, but for veterans, adults living with dementia, people recovering from illness or surgery, and those 18 and older who need care in the place they call home. Our caregivers offer companionship and help with daily tasks, whether it’s laundry, transportation, medication reminders or personal hygiene. We exist to help people have their best day, every day. Our mission is to provide 24-hour compassionate care so that all families served have peace of mind knowing their loved ones are getting the support they need to enjoy the quality of life they deserve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.