LensCrafters

Reviews

• MR

  Marissa Rose

  1 day ago
  5.0
  Came in to get my glasses fixed I thought I had broken them but within minutes Chad had fixed them cleaned them and made my whole day I can not see without my glasses and I work in front of a computer all day so I am so Appreciative of his service Thank you so much!
• TT

  Tristan Todd

  Jul 1, 2026
  5.0
  I had a very pleasant experience with Daniel. Nothing but professional, respectful, and helped me get what I needed in a timely fashion. Keep up the great work!
• SP

  Shane Phetteplace

  Jun 27, 2026
  5.0
  I came into the Woodbury LensCrafters at 6:50 PM, just 10 minutes before closing, with my wife’s sunglasses. Keith went above and beyond and stayed after hours until the job was finished. He didn’t rush me, didn’t act annoyed, and made sure everything was taken care of the right way. That kind of customer service is rare these days. Huge thanks to Keith — I really appreciate the extra effort and would definitely recommend this location.
• MW

  Marcia W

  Jun 9, 2026
  5.0
  We had such a great experience with Daniel at LensCrafters in Woodbury. He was incredibly patient helping both my husband and me choose our glasses and sunglasses. He gave honest opinions, never rushed us, and made the whole process feel easy and comfortable. You can tell he really cares about helping people find what looks and feels right for them. Buying glasses usually turns into people putting on 14 pairs and pretending they can “totally see the difference,” but Daniel somehow made it actually enjoyable. We really appreciated all his help and kindness. Highly recommend him!
• TP

  Terry Possehl

  Jun 5, 2026
  2.0
  I had purchased a pair of eye glasses from this location and they realigned them after I sat on them. No cost, the gentleman did a great job. I brought in my warranty at this time on a pair of Ray Ban AI Gen 2 glasses (this pair refused to connect to my phone after a month) and the older lady started to help me. 1st wanted to sell me an eye exam for the lenses. $69. Said I needed it for the lenses. Just remove and replace the lenses that I have. 2nd, the warranty is only good for $400. My frames where $600. So I would have to pay the difference again. Then she said you can only chose from these 6 frames they offer at Lenscrafters, we don't offer that frame. (I purchased from Ray Ban in Texas). I did not purchase the other warranty she was selling because it offers nothing of value. I ended up taking a basic frame in the end just to end the process. She was able to switch the lenses and jam the Bluetooth connection. Thanks lady. So make sure it connects before leaving the store. You have to do a hard factory reset to get it to load. I have purchased 6 pairs of these glasses and love them. She was PISSED, because she only made $9.81 on the warranty exchange. So to sum up the experience, she was selling not helping. So be aware.

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