We are committed to providing the highest quality of care to each individual we serve through a kind-hearted and committed approach. Traverse Care Center is designed, equipped, and staffed to provide a comfortable and therapeutic environment for you.
We provide long-term care as well as focused rehabilitation services, guided by our core values: hospitality, stewardship, integrity, respect, and humor. These values guide the services we provide, influence our decisions and priorities, and represent stability to those we serve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.