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Leah Rosengren
Mar 15, 2026
Used this studio while traveling and it was great! Very clean!
I love Hotworx at the West End location! I’ve been to a few Hotworx locations, and this one is by far my favorite. I’ve been a member since they first opened. Everything is convenient. It’s not a big, overwhelming gym - you can get in and out quickly. It's securely locked and available 24/7. They even have a shower, weights, and merch. The heated sauna workouts are perfect for me because I burn more calories faster, but if I’m not in the mood to do a full workout, I’ll just stretch. I switch between HIIT and iso, and my favorites are cycle and barre. This location is extremely safe, it's St. Louis Park! They have a covered parking lot or spots right outside the door, and you can bring the safety buttons into the sauna. I’ve never felt unsafe here. Also, I’ve seen a review complaining about the water fountain, but every time I’ve been there it's been really clean. The staff are super welcoming and always cleaning. I’d pick this location any day.
I have been working out at this location of Hotworx for over two years, and genuinely love every workout there. The staff is kind and thoughtful, and they remember who you are! I'm always so impressed when they are able to pick up conversations with every person that walks through the door, but also can sense the vibe when I just need to chill out and not talk haha. I genuinely feel like I have made new friends here, and super impressed with how conscientious they are with everyone's different needs.
I've went at all times of the day and night, something I wouldn't do just anywhere, because I feel so safe. Never once have I felt uncomfortable, and am always greeted with a smile from the staff or other members working out. The staff is also super receptive to comments and ideas on how to make the space comfortable and fun, and I really don't have a comment other than keep up the good work! I know they have my best interests in mind, and really value a welcoming space for all.
Altogether, this location rocks and I will continue to be a regular customer there.
AC
andrew carlson
Nov 18, 2024
I had an extremely disappointing experience that left me feeling uncomfortable and unwelcome. As an LGBTQ+ individual, I value environments where I can work out and prepare for my day without unnecessary stress or hostility, but that was not the case here.
I arrived at the gym around 10 p.m. intending to work out and then to head to work. After my workout, I needed to use the only shower in the facility, but it was occupied by a woman for 20 to 25 minutes. Understanding that time was running short, I gently knocked on the door to let her know someone was waiting.
What followed was shocking: she began yelling through the door in an aggressive and confrontational manner. To be frank, I wasn’t sure if there was drugs or a mental episode occurring: playing a role, so I calmly asked if she needed security or assistance due to her behavior, hoping to de-escalate the situation. Her husband, who was present, intervened after I walked away and explained to her that I needed to use the shower so I can head to work with the short time before my upcoming shift. However, instead of resolving the issue, she came out wrapped in just a towel and started walking around the gym inappropriately, making the entire situation even more uncomfortable.
This behavior, coupled with the lack of action from management left me feeling unsafe and disrespected. It’s unacceptable for a space meant to promote health and well-being to allow such an experience to occur. I hope management takes this as an opportunity to ensure a more professional and inclusive environment for all its members.
LT
Lori Treiber
Sep 22, 2022
Amazing! I have Lyme disease and working out while in heat and infrared has eased my joint pain. I love all the different isometric and cardio workout options , flexible
scheduling and my overall
Mood is enchance! It is so nice to have workouts for everyone.