CentraCare - St. Cloud Hospital Behavioral Health, Inpatient Unit offers inpatient mental health services (for individuals 10 years of age and older) for people who are unable to care for themselves or who are at risk of hurting themselves or others. CentraCare - St. Cloud Hospital Behavioral Health, Inpatient Unit has been awarded Platinum designation by Optum, formerly known as United Behavioral Health, for the remarkable care provided to mental health inpatients. The Platinum designation is the highest level of achievement given by Optum. Of more than 500 facilities participating in the clinical quality program, St. Cloud Hospital was one of 80 nationwide and the only hospital in Minnesota awarded at the Platinum level.
Location
CentraCare - St. Cloud Hospital Behavioral Health, Inpatient Unit
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.