Herold Assist is a dedicated home health aide and personal care service with over 30 years of experience. We specialize in compassionate care for children, adults, and individuals with special needs, along with offering errands and dog walking for pet owners. Our business, Herold Assist, is PCA certified and committed to delivering professional, reliable, and heartfelt support to every family we serve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.