Patients live their final days with round-the-clock care and support by the Prairie Home Hospice team. It is a home with a living room, kitchen, dining area and five individual bedrooms. The patient and family remain in control of their treatment and daily activities to the extent they are able to do so. Family can visit their loved one and help in their care.
The house has a nurse's station for record keeping and medication, laundry facilities, supply area, and a special shower and bathing room. Each bedroom is spacious enough to accommodate special medical equipment, has a large window, a half bathroom, hospital bed, recliner, closet and dresser.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.