For those of you who do not know what an Apothecary is, its what they used to call a pharmacy in old English. Fergus Apothecary is an “old school” kind of pharmacy where the glass wall has been removed as a barrier between the chemist (pharmacist) and the patient. For those of you who may remember what it was like to walk into a pharmacy before the big corporate empires took over the profession, Fergus Apothecary is an experience that will take you back. While it is a reminiscent look into the past, the Fergus Apothecary is equipped with all that is necessary to fulfill your prescription needs of today, with computers and medications hidden behind the mysterious counter.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.