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Business Details
About
Home Health Care ServiceNon-Profit OrganizationPhysical Therapy
Ecumen Home Care provides medical and non-medical services to those living in Carlton, Lake, and St. Louis counties. Services include light housekeeping, help with meal preparation, dressing and grooming, medication management, therapies, and much more. We accept Medicare, Medical Assistance, Veterans Benefits, Health Insurance, and Private Pay. Ecumen is an award-winning nonprofit senior housing and services provider with over 160 years of experience.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.