Kroger Pharmacy

Reviews

• KH

  Kaisa Hartman

  Mar 4, 2025
  5.0
  Very knowledgeable pharmacists & techs and fast service; easy to order refills and pay online. Love the drive thru too-it's very convenient!
• JC

  Josh Caps

  Dec 6, 2024
  1.0
  My partner and I have used this pharmacy for a long time. Recently, because we are going out of town for a week or so, and we and our dog rely on daily prescriptions that our doctors and vet provide, we have been in touch with 4 different people at this pharmacy over the last few weeks so that we could be proactive and work with them about needing a few prescriptions filled early (they will run out partway through our trip) - including anti-seizure medication. In response to advice from someone on the phone at the pharmacy, my partner went up to the pharmacy with a print-out of our travel arrangements including dates, flight numbers, etc., so the pharmacy has them on file for audit purposes. The pharmacist who was working that night behaved like an unprofessional bully, and proceeded to scold my partner for not "keeping track of how many pills are left" and "planning vacation around it" (as if it is their fault for needing to pick up a prescription every 90 days to function, and despite the fact they went up there TO HELP the pharmacy by providing documentation for them). He made sure to stress the massive inconvenience this is and how big of an ask it is, made my partner beg in a grocery store for help about how to get their daily medication and publicly disclose their condition. My partner and I both work in healthcare and have for a long time, and it was astounding how intentionally and unnecessarily cruel this pharmacist was. I am not complaining about the difficulties of dispensing a medication early, as a simple "I'm sorry but I am not sure if we can do this" would have sufficed. It was the lack of decency, and casual cruelty, by someone in a position of authority that I find simply unacceptable in a professional environment. Unfortunately, one problematic individual is enough to offset the other kind employees who work there. Do yourself a favor and go elsewhere. There are many pharmacies in the area.
• KK

  Kedir “Adama 11” Kedir

  Oct 16, 2022
  1.0
  This is the third time the pharmacist said he is working alone and my prescription would be ready the next day. Always short staff. They do not seem they are happy to see you. They give you excuses not to fill your scripts. I went to cvs next door and got my medications in 30 min. I and my family are done with Kroger pharmacy.
• DH

  Deb H-Bumford

  Nov 5, 2021
  4.0
  Joe, the pharmacy manager, is very knowledgeable, compassionate, and generally cares about giving customers the best service possible. He's has helped me understand my medications, interactions, and has assisted me with script issues. Shortened hours and lack of staff continuity can cause problems, though. Kroger needs to treat their employees better so they want to stay.
• JM

  J M

  Aug 15, 2017
  1.0
  Very poor service from this pharmacy. I wrote a prescription for a patient and they sent my patient away without bothering to call me because the date was not filled out. They told my patient I needed to fill in the date and initial. Silly, but OK. I did just that and they still refused to fill the prescription. Why? I used a different color ink. Go around the corner to CVS. Much more professional and quicker to boot!

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