True North Urgent Care provides fast, convenient locally owned urgent medical care in Traverse City, MI for non-emergency illnesses and injuries. Our experienced medical providers offer on-site X-rays, rapid flu, COVID-19, and strep testing, and laceration and wound care, including stitches. We treat sprains, strains, fractures, respiratory infections, UTIs, fevers, and more, all with shorter wait times than the emergency room. Walk-ins are always welcome. Most insurance plans are accepted. When you need prompt, reliable care, choose True North Urgent Care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.