This profile is uncertified and using publicly sourced data
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Business Details
About
Home Health Care ServiceAdult Day CareAssisted Living FacilityNursing HomeOccupational TherapyPhysical TherapistPhysical TherapyRehabilitation CenterSpeech PathologyTraining Center
The Pavilions is owned by Grand Traverse County and operated by the Grand Traverse County Department of Health and Human Services Board, and committed to enhancing the quality of life for aging adults and caregivers. The Administrator/CEO is Korvyn R. Hansen. Home to more than 300 residents and more than 400 employees, the 28 acre campus is rooted in a rich history that dates back to the early 20th Century. The unique architecture emulates 19th Century buildings on site, intricately balancing state-of-the-art accommodations with modern amenities. Fiscally self-sufficient for over two decades, Grand Traverse Pavilions provided more than $4.5 million last year in benevolent care to members of our community.
Location
Hours
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.