Designed to promote comfort and healing, Henry Ford Medical Center - Spring Arbor offers many of the most-needed services in one location to save patients time and increase convenience. Patients appreciate this all one level facility with ample parking, easy-access front entrance and simple registration. Individuals and families can receive exceptional primary care services and also have lab work and x-rays done at the same location.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.