When you go to the doctor, you want someone who takes their time, listens, and gets to know you. Someone who understands what it’s like to be in your shoes—and has the medical expertise you need. At Brookville, that’s exactly what you can expect at every visit. As parents and community members, we know where you’re coming from and what you need to feel your best. And as physicians, we’re honored to care for thousands of families throughout the greater Grand Rapids area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.