Hand & Stone offers professional Massage, Facial and Hair Removal services across the country. We aim to deliver a consistently elevated experience at every single location, so you can look and feel your best affordably. At Hand & Stone, we put you first. We offer a wide variety of spa services including specialty massage and facial services for different skin types and conditions. Feel free to ask for any special accommodations you require. Our Massage Therapists and Licensed Estheticians are skilled and experienced in delivering exceptional service and care. They're also known for their ability to create a relaxing & welcoming atmosphere for everyone, making your spa experience truly memorable.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.