Certified by LensCrafters at Macy's • Aug 16, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
Credit cardAvailable
DebitAvailable
Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • Aug 16, 2026
Certified by LensCrafters at Macy's • Aug 16, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
Products & Services
2 lists · 5 items
Explore offerings from LensCrafters at Macy's on 27550 Novi Rd in Novi, with popular products available at this location.
LensCrafters Flagship Products
4 items
Products
Eye Exam
Your vision is our focus. With the latest advancements in vision technology, we’ve got your eye health covered. Arrange your comprehensive eye exam today!
Prescription Eyeglasses
See in style with prescription lenses. Discover our range of complete vision solutions tailored to your lifestyle.
Sunglasses
Discover our wide assortment of designer brand sunglasses, also available with prescription lenses.
AI Glasses
We are the destination for wearable technology with prescription lenses crafted for your vision needs. Discover the latest innovations from Ray-Ban Meta, Oakley Meta and Nuance Audio.
LensCrafters Contact Lenses
1 item
Contact Lenses
Daily, weekly and monthly wear options available which makes contact lenses a convenient choice. Discuss your lens preferences and lifestyle with your eye doctor as they can consider these factors and determine the best type of contact lenses for you.
Reviews
4.9
200 reviews
5 stars
192
4 stars1
3 stars1
2 stars0
1 star
6
MG
Miriam Graham
Jul 11, 2026
5.0
Indira was very helpful as well as Dr and everyone else. They knew about insurance and helped me choose frames that were perfect. Thanks and always my choice for eye exam!!
BA
Basel Alsakhal
Jul 3, 2026
1.0
Poor service, went there to get my eyes examined using my insurance, after 30 minutes they came back to me with (you have to pay out of pocket)
I called my insurance to have them talk to LensCrafters, everything was supposed to be good, went there again and heard the same answer, they have no communication between each other, they can’t call the clerk who my insurance spoke to.
Don’t recommend it
AM
Ajay Murgod
Jun 29, 2026
5.0
Dr. Habib is nothing short of a magician.
Back in 2020, she was the sixth eye doctor I had seen after struggling to get the right prescription. She was the only one who took the time to truly understand my vision and gave me a pair of glasses that actually worked. For the first time in a long time, I could see the world clearly. I’ll always be grateful for that.
Fast forward six years, I lost those glasses. The very first thing I did was search to see if Dr. Habib was still practicing here. When I saw that she was, I couldn’t stop smiling.
I had my exam today, and just like before, she was incredibly thorough, patient, and precise. Once again, she nailed my prescription. Crystal-clear vision all over again.
Dr. Habib, you have my deepest respect and gratitude. The care you provide genuinely changes people’s lives, and our community is fortunate to have someone like you.
The entire staff deserves recognition as well. They are warm, professional, efficient, and refreshingly transparent. No sales pressure, no gimmicks, no games, just honest advice, clear communication, and a genuine focus on finding the right solution for each patient.
It’s rare to find a place that combines world-class expertise with such integrity. I recommend this office wholeheartedly. Five stars without a second thought.
CP
Charlene P.
Jun 29, 2026
5.0
I was cared for superbly and loved all the help I received from Brittany at Macy’s LensCrafters at Twelve Oaks Mall. She was delightful and knows what she’s doing! I love my glasses, all three!!
LM
Lee Murray
Jun 16, 2026
5.0
Indira Gattu was a lifesaver! My glasses broke before a meeting and she fixed them perfectly! Lenscrafter’s is lucky to have her on their team!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's in Novi offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Coach, and more.
Does LensCrafters at Macy's accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in Novi?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online at LensCrafters at Macy's?
Yes, you can schedule an eye exam online by visiting their appointment scheduling link on the LensCrafters website.
What payment options are accepted at LensCrafters at Macy's?
They accept payments via debit cards, credit cards, Apple Pay, and Android Pay.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the location has a wheelchair accessible entrance to accommodate customers with mobility needs.
Where exactly is LensCrafters located within Macy's?
LensCrafters is located inside Macy's at 27550 Novi Rd in the Macy's Twelve Oaks shopping center in Novi, Michigan.
What nearby places can I visit before or after my appointment at LensCrafters?
You can visit nearby locations such as Starbucks for coffee, Lakeshore Grill for dining, CHANEL Fragrance & Beaute at Macy's for beauty products, and the Macy's Locker Room for additional shopping.
Are there other stores within Macy's Twelve Oaks that complement a visit to LensCrafters?
Yes, you can explore nearby stores like Sunglass Hut for additional eyewear options, Finish Line for shoes, and Benefit Cosmetics BrowBar Beauty Counter for beauty services.
How can nearby Starbucks or Lakeshore Grill enhance my visit to LensCrafters?
Customers can enjoy a coffee break at Starbucks before their eye exam or grab a meal at Lakeshore Grill afterward, making their visit more convenient and pleasant.
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