Brand Certified
Southwest Michigan Hearing Services
5.0(3 reviews)
Certified by Southwest Michigan Hearing Services • Aug 16, 2026
Business Details
24208 FRONT AVE, MATTAWAN, MI
49071-9501, United States
Certified by Southwest Michigan Hearing Services • Aug 16, 2026
(269) 350-4852
Certified by Southwest Michigan Hearing Services • Aug 16, 2026
https://www.swmihearing.com/
Certified by Southwest Michigan Hearing Services • Aug 16, 2026
About
Certified by Southwest Michigan Hearing Services • Aug 16, 2026
AudiologyHearing Aid Store
Southwest Michigan Hearing Services proudly offers affordable, high-quality hearing aids and comprehensive hearing evaluations for patients in Mattawan and nearby communities. From healthcare and manufacturing to education throughout the Kalamazoo–Portage corridor, clear hearing is essential for everyday communication. Our team is dedicated to helping you reconnect with the sounds that matter most—at work, at home, and in life.
Location
Certified by Southwest Michigan Hearing Services • Aug 16, 2026
Southwest Michigan Hearing Services
24208 FRONT AVE, MATTAWAN, MI
49071-9501, United States
Hours
Certified by Southwest Michigan Hearing Services • Aug 16, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
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3 reviews
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- BKBob Van KampenJun 18, 20265.0Very pleasant and professional, took care of my concern on my first visit. I recommend using Southwest Michigan Hearing Services.
- CHcharity hughesMar 3, 20265.0Flexible appointment scheduling was a plus! Cristin was welcoming, friendly and very knowledgeable. She took adequate time explaining my hearing test results and the various options to move forward with treatment options if I chose to. No pushy sales tactics used. She had a decent selection of hearing devices to choose from and she was very resourceful when I had questions.
- RMRebecca MartinFeb 26, 20265.0I had a very good experience working with Cris and purchasing hearing aids. She was professional and answered all of my questions. The process was easy. I recommend Southwest Michigan hearing services.
Frequently Asked Questions About Southwest Michigan Hearing Services
How does a hearing loss exam work?
A hearing loss exam uses modern screening equipment to assess hearing clarity, frequency ranges, and overall ear health. The process is calm and guided with step-by-step instructions, making it easy for first-time visitors. At Southwest Michigan Hearing Services, results guide personalized recommendations for hearing aids or long-term monitoring when needed.
What's included in a hearing aid fitting?
A hearing aid fitting includes precise measurements from your exam to program devices for clarity during conversations, TV watching, and outdoor activities. The process focuses on comfort-first adjustments with volume levels and sound profiles customized to reduce strain in noisy or echo-prone environments. Southwest Michigan Hearing Services provides support over multiple visits if needed to ensure optimal performance.
How often should you get hearing aid checkups?
Regular hearing aid checkups are recommended to evaluate device performance, fit, and sound quality as your hearing or environment changes. Checkups include cleaning, wax guard replacements, and programming updates to maintain reliability. At Southwest Michigan Hearing Services, we design quick appointments to keep your devices functioning confidently year-round in Mattawan and nearby areas.
Does humidity affect hearing aid performance in Michigan?
Yes, humidity and weather changes common in Southwest Michigan can affect hearing aid performance over time. Moisture exposure from daily wear may impact sound quality and internal components. Southwest Michigan Hearing Services provides checkups that include cleaning and adjustments to counter local weather conditions and keep devices reliable.
What's the warranty on hearing aids?
Every hearing aid comes with a 3-year manufacturer warranty that covers defects and performance issues. This warranty provides peace of mind for clients relying on their devices daily for work and family communication. Southwest Michigan Hearing Services helps clients understand warranty terms and supports ongoing care throughout the coverage period.
Can hearing aids be adjusted for noisy restaurants?
Yes, hearing aids can be fine-tuned to improve clarity in noisy environments like restaurants and group settings. Programming adjustments reduce background noise and enhance speech frequencies for better conversation quality. At Southwest Michigan Hearing Services, we customize settings during fittings and checkups to match real-world listening challenges clients face in Mattawan and surrounding communities.
What hearing aid brands do you offer?
Southwest Michigan Hearing Services offers multiple brands and models of hearing aids with options for every budget. Clients can choose from affordable, high-quality devices tailored to their lifestyle and listening environments. Our team helps match you with the right brand based on exam results and personal preferences during the fitting process.
Why is early detection of hearing loss important?
Early detection allows for timely intervention that can slow progression and improve quality of life before communication becomes difficult. It's especially beneficial for adults in high-noise industries common in Southwest Michigan and seniors noticing gradual changes. At Southwest Michigan Hearing Services, exams provide accurate results that guide personalized recommendations and long-term monitoring.
How long does a hearing aid fitting take?
A hearing aid fitting typically takes one appointment, with time dedicated to precise measurements, device programming, and comfort adjustments. Some clients benefit from follow-up visits to fine-tune volume and sound profiles as they adapt. Southwest Michigan Hearing Services prioritizes comfort-first fittings to ensure devices perform well in daily conversations and activities.
What's included in hearing aid checkup services?
Hearing aid checkup services include evaluations of device performance, fit, and sound quality, plus cleaning, minor repairs, and wax guard replacements. Programming updates are made based on any hearing changes or new listening needs. At Southwest Michigan Hearing Services, checkups are designed to keep your devices in top condition for work, family, and community activities.
Can hearing aids help in high-noise work environments?
Yes, properly fitted and programmed hearing aids can improve clarity and reduce strain in high-noise work environments common in Southwest Michigan industries. Devices can be adjusted to filter background noise while enhancing important speech frequencies. Southwest Michigan Hearing Services tailors settings during fittings to support clients working in manufacturing, healthcare, and other demanding settings.
What should I expect during my first hearing exam?
Your first hearing exam involves comfortable, step-by-step testing using modern screening equipment to assess frequency ranges and ear health. The process is guided and easy to follow, even for first-time visitors. At Southwest Michigan Hearing Services in Mattawan, results are explained clearly and used to create personalized recommendations for your hearing health.
My wife says I can’t hear, what do I do?
The first step is to schedule a hearing evaluation. During this first visit you can expect The Following:
Full Medical History - will ask about your hearing concerns, past ear infections, head trauma, and exposure to loud noises to help identify potential causes
Otoscopy - procedure to examine the ear canal, eardrum, and middle ear using an instrument called an otoscope
Audiometric testing - hearing test that measures a person's ability to hear different sounds at various frequencies and volumes. Air conduction, bone conduction and speech test.
Review of test results and recommendations.
I can’t tell if I am struggling to hear, should I get a hearing test?
If you think you are having issues hearing it is a good idea to get a hearing test, the FDA recommends you be evaluated by an ENT or your primary doctor to rule out any medical conditions. It is always a good idea to establish a baseline test and repeat testing every 1-2 years to monitor continued loss.
I have hearing aids; how often do I need a checkup?
This should be addressed with your hearing care provider. Generally, a 6-12 month checkup is requested by your hearing care provider to evaluate your hearing needs and goals. During the appointment the provider will evaluate your hearing aid to verify they are functioning properly. Make sure to contact your hearing care provider if you have any issues, we can’t help you hear better if you don’t tell us
How bad does my hearing loss need to be before I get hearing aids?
Any test result higher than 20 decibels indicates a hearing loss significant enough to affect communication and needs to be addressed with hearing support. How your hearing loss affects your daily life needs to be taken into consideration when deciding when it is the appropriate time to purchase hearing aids.
What are the advantages of custom hearing aids?
Advantage: They are discreet, cosmetically appealing and can be more comfortable than other styles. They provide a more natural sound as they are close to the eardrum.
What are the disadvantages of custom hearing aids?
Disadvantage: Small and discreet and cosmetically appealing but prone to feedback problems. Components exposed to wax and moisture in the ear make it more prone to needing repairs. Their small controls and batteries cause reduced battery life. They are limited in power and function due to the small size.
What hearing aid is best for me?
Hearing aid amplification is determined by hearing loss and will affect the product recommendation. How your hearing loss affects your daily life needs to be taken into consideration when considering the appropriate hearing aids.
Is a medical referral needed for a hearing test?
A medical referral is not required for a hearing evaluation; However, it is recommended by the FDA that you be evaluated by an ENT or your primary care doctor to rule out any medical conditions that maybe causing a hearing loss.
How do hearing aids help?
Hearing aids help by improving hearing and speech understanding to increase the quality of life.
Can hearing aids help my tinnitus?
Hearing aids help reduce tinnitus sounds by amplifying environmental sounds to provide the brain with more sounds to focus on instead of the tinnitus noise. This needs to be discussed with your hearing care provider to develop a plan to address your tinnitus concerns.
Do I need two hearing aids?
Hearing loss in both ears should be addressed with two hearing aids. Binaural hearing makes it easier to separate voices from background noise. Having two hearing aids helps with determining the location of sound and reduces listening effort.
The TV is up really loud and I still can barely hear - What do I do?
The first step is to schedule a hearing evaluation. During this first visit you can expect The Following:
Full Medical History - will ask about your hearing concerns, past ear infections, head trauma, and exposure to loud noises to help identify potential causes
Otoscopy - procedure to examine the ear canal, eardrum, and middle ear using an instrument called an otoscope
Audiometric testing - hearing test that measures a person's ability to hear different sounds at various frequencies and volumes. Air conduction, bone conduction and speech test.
Review of test results and recommendations.
I can’t hear my grandchildren - What do I do?
The first step is to schedule a hearing evaluation. During this first visit you can expect The Following:
Full Medical History - will ask about your hearing concerns, past ear infections, head trauma, and exposure to loud noises to help identify potential causes
Otoscopy - procedure to examine the ear canal, eardrum, and middle ear using an instrument called an otoscope
Audiometric testing - hearing test that measures a person's ability to hear different sounds at various frequencies and volumes. Air conduction, bone conduction and speech test.
Review of test results and recommendations.
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