SG
Sherry Gallup
Mar 31, 2026
Bronson Commons is the best nursing home I have ever been in. They took such good care of my mom the nurses were absolutely wonderful along with the Drs . My mom's social worker was so great so caring. The whole facility was clean and organized. I would recommend Bronson Commons for your loved one . If I could give more than 5 stars I would thank you so much .
KW
Kelli Wolcott
Sep 27, 2025
Wendy is the charge nurse for Central Wing in rehab. She should NOT be a nurse. She picked the wrong profession! Cruel, bossy, disrespectful to patients. She treats them like naughty children, then tries to make up for it by calling them honey. Worse nurse I've ever seen! They need to have a talk with her, but that won't change her character! All the rest of the staff were great! One star due to Wendy!
You see this rating and it's for a reason. If you or your family can help it, I would go somewhere else. Point blank, make sure your family members tell you how they are being treated. Social workers rarely respond and the Medicaid social worker needs more compassion. !!!
Grandmother was there and had issues with rude/mean nurses. Long wait to have sheets changed. Never got calls back from staff. She did not have a good experience at all.
LF
laurie french
Jan 20, 2020
My husband was a patient there from 11/27/19 through 12/06/19. Several concerns:
* no changed sheets for 9 days until we finally requested.
* dirty dishes and trays left in patient rooms until the next meal was served and not always taken then.
* dispensing of medication not always done on time or in a professional manner.
* visibly understaffed and the staff they have is not very available.
* NO STAFF accompanied us to the vehicle upon discharge. I had to get my husband, propelling himself by foot in a wheelchair, and me with a cart of his belongings and his walker, to the front door and then had to get him into the vehicle BY MYSELF, while he was in an immobilizing back brace following spinal surgery and 4 days prior to his next major back surgery. Not only inexcusable, but an unnecessary safety and liability risk .
* after discussing all of the above with Senior Administrative staff, I felt I was given a lot of lip service responses and justifications for how things were done.
* I was with my husband every day for the majority until early evening. If a patient doesn't have a family member, friend, or patient advocate with them, they are definitely going to get compromised care.
* it SHOULD be noted, however, that the PT staff was outstanding, professional and very compassionate and committed to their work and patient care.
Laurie and Ted French, Paw Paw, MI