Sanford Behavioral Health is a residential and outpatient mental health, addiction & eating disorder treatment center in Greater Grand Rapids Michigan. Sanford West Behavioral Health Campus, offers excellence in evidence-based practice models for all diagnoses under one roof. Our residential eating disorder treatment center is the first in MI. We also have exclusive Veterans & First Responders treatment at JOHN (Just One Hero Needed).
A psychiatrist-led, medical & clinical team with in-person or telehealth options backs all our programs. Our continuum of care includes EZ Admissions, Detox, Residential, Day Programs (PHP), Supportive Housing, Half-Day Programs (IOP), Outpatient Psychiatry, SPRAVATO & group and family therapy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.