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FirstLight Home Care of Kalamazoo

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About

Home Health Care Service
Exceptional Care. Extraordinary People. FirstLight Home Care is built on our Culture of Care philosophy which comprises the beliefs and values which guide us every day as we serve others. Among our values is this promise to our employees and clients: At FirstLight Home Care, the genuine health and well-being of others is our greatest concern. We vow to provide first-class personal service for our clients so that they may enjoy warmth, independence and relaxed comfort in their home, wherever that may be. Some of the Care we provide: -Companion Care -Personal Care -Sitting Services -Transportation Services -Respite Care (short term i.e. relief for a primary caregiver) Serving others to help them stay safe and maintain their independence!

Location

FirstLight Home Care of Kalamazoo
5985 W Main St #820, Kalamazoo, MI
49009, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.