Bronson Primary Care Partners - 9th Street

Reviews

• CP

  Christina Pacelli

  May 15, 2026
  1.0
  My PA won't listen to symptoms because of "normal" numbers in testing, I asked for a dosage adjustment because of symptoms, she stated she did not know about me wanting a dosage increase...I sent two messages and spoke to you in person. The correct test was not ran. She then proceeded to tell me there everything is normal and nothing is needed. I asked her to document her refusal on MyChart and she said she didn't deny anything. But ma'am you also won't approve it, so that is a denial. I also asked to know the MD's name that consulted her on my care plan, she has yet to tell me. I have been struggling daily. If you want someone to actually listen to you and not just look at the numbers on your Bronson MyChart seek a better medical professional.
• PP

  Paige

  May 9, 2026
  1.0
  I was charged for a visit over a year later (approximately 1 year and 3 months afterward), including services I am confused about as they’re still open for me to make the lab visit (paying for a visit I never made seems wrong). To make matters worse, the charge was processed on a Saturday, when there is no way to speak with anyone at this location or through Bronson billing to resolve the issue immediately. I had already stopped coming to this office because I was uncomfortable with the way my concerns and care were handled by the providers I encountered. I did not feel heard regarding my own body or medical concerns, and this billing situation only reinforced that experience. This is an extremely frustrating and disappointing way to conduct business, especially considering vulnerable patients, including elderly individuals, who may become confused or distressed by delayed or inaccurate billing. Had this happened to my grandmother, I fear I would have written her off as just forgetting to pay. My mind however has shown no signs of forgetfulness, especially when it comes to payment history. I will be calling Monday to dispute these charges, and seek clarification as to how this could have happened. If the issue is resolved appropriately, I am open to updating this review. However, this experience has seriously further damaged my trust in the 9th Street location.
• WM

  Waffle Monster

  Jan 20, 2025
  5.0
  Great, and very caring staff.
• CW

  CeCe W

  Apr 28, 2021
  4.0
  Very nice building. Very nice employees, NP, and medical assistant. I felt very comfortable there and the friendliness is amazing. Was able to get in quickly and seen quickly.The reason I knocked a star is that they aren’t organized. I let the front desk know I was new to the state and I never got the medical request forms. I being overwhelmed didn’t think about it. I had the MA going through my med history and somehow got off track. Honestly for a new visit, it wasn’t thorough. Important questions weren’t asked, it was lacking in the care department. I went to a weight loss clinic and the dr there was extremely thorough. But this visit wasn’t it. Didn’t go through my health issues. Only talked about one thing and that’s it.