Bronson Family Medicine - Stadium Dr.

Reviews

• MS

  Marissa Smith

  Jun 25, 2026
  1.0
  I have been going to this location / doctor for almost 15 years. Used to be great and I would have recommended it to everyone. Support staff is terrible, as well as communication as a whole. Rude - was put on "hold" but they forgot to hit the button and I got to her all about the receptionist weekend. I requested documentation a month and 15 days ago for my employer. I finally called to be told they can't email (which they sent my significant others via email directly to me in the same week). Also in January I was told to do a number of labs, tests, and consultations before moving forward on my health journey (please note I'm a very simple patient- no medical issues previously). Everything was completed in March and there is still no plan and no communication on the next steps despite repeated calls (unreturned) and multiple my chart messages. Update- to the below message from Bronson - if you even read my review thoroughly you would note that I have called repeatedly with no response (including some customer experience #).
• AS

  Andrew Smith

  May 30, 2026
  5.0
  Supercalifragilisticexpialidocious!
• AK

  Andrea Kardatzke

  Apr 23, 2025
  1.0
  Awful!! If this is the quality of health care we have in Kalamazoo, we are in trouble. Between the lack of communication and lack of compassion, Bronson has slid downhill.
• SK

  Shannon Knight

  May 10, 2018
  1.0
  Called to schedule an appointment for my daughter. Person who answered was rude and she was also incorrect with the information she gave me.