Located on W. North St., just a block from US-127, Regency at Jackson is an 82-bed facility providing top-quality subacute, skilled nursing, and long-term care to Jackson County and surrounding areas. Close to major hospitals, our dedicated team of doctors, nurses, and therapists delivers individualized post-hospital care with genuine warmth and compassion. As part of Preferred Care, we leverage extensive healthcare expertise to enhance our clinical services. In our welcoming, small-town setting, every patient is treated like family, ensuring comfort and personalized attention at every step of recovery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.