Patients who need heart surgery can find expert care at Henry Ford Cardiac Surgery - Jackson. Our experienced team has performed more than 1,400 open-heart surgeries since bringing the services to the Jackson area for the first time in 2008. They have also built a reputation for the personal attention and support they provide each heart patient. Our cardiac surgery patients have fewer complications, shorter hospital stays and lower readmission rates than state and national averages, as shown by data from the Society of Thoracic Surgeons and the Michigan Society of Thoracic and Cardiovascular Surgeons. Following surgery, the Henry Ford Heart & Vascular Center offers heart patients a safe, comfortable and truly healing environment in which...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.