Kroger Pharmacy

Reviews

• PM

  Pam Miller

  May 4, 2026
  1.0
  Watch out the “Karen” working there checking you out at the pharmacy. Rude and demeaning to customers thinking she knows all but clearly has no idea what is going on. This has happened to me multiple times with the same person. Don’t work in customer service if you can’t handle it.
• RT

  Robert Thompson

  May 1, 2026
  1.0
  The pharmacy is Closed from 1pm to 1:30pm. Why ? I know people need to take breaks but the whole department gets locked up then it's open for 7-1/2 more hours until 9pm.
• DK

  D.J. Knight

  Feb 7, 2026
  1.0
  Since there expansion to the store the pharmacy has been lacking very bad and it’s been 4 times now they say my script will be ready then it isn’t and then I’m out of meds for 3 days. Hate the work ethic of the staff. They need to prioritize ones that are on file waiting for refills and do the incoming ones in teams but seems like they can’t even keep up in general.
• AN

  Amanda Nally

  Feb 7, 2026
  1.0
  they are just awful. had a prescription sent in yesterday, tried to call yesterday & they just didnt answer even though they were open (the service desk transferred me three times and they just kept sending it back to the service desk instead of answering). so waited til today, called at 1:40pm they said give us one hour, i gave them an hour & a half & went in. still wasnt done. at this point it had been a full 12 hours since my script was sent by my doctor. she said “give us a couple minutes to count them we have been busy” & then they all sat there for an hour talking to a ex coworker that had shown up. without a single customer. just chillin there like they werent at work. theyre rude & do not actually care to do their jobs. they act like you getting your medication is such an inconvenience to them. dont use this pharmacy. better off driving to lapeer. it would be quicker.
• TS

  T S

  Feb 7, 2026
  1.0
  Useless workers who would rather talk to friends than do their job then blame it on them being busy