Eye Exam
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Brand Certified
LensCrafters
4.6(414 reviews)
Certified by LensCrafters • Aug 30, 2026
Business Details
19329 Mack Ave, Grosse Pointe Woods, MI
48236-2833, United States
Certified by LensCrafters • Aug 30, 2026
(313) 881-3249
Certified by LensCrafters • Aug 30, 2026
https://local.lenscrafters.com/mi/grosse-pointe-woods/19329-mack-ave.html
Certified by LensCrafters • Aug 30, 2026
About
Certified by LensCrafters • Aug 30, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Aug 30, 2026
Hours
Certified by LensCrafters • Aug 30, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
Products & Services
2 lists · 5 items
Explore offerings from LensCrafters on 19329 Mack Ave in Grosse Pointe Woods, with popular products available at this location.
Reviews
4.6
414 reviews
5 stars
350
4 stars
26
3 stars4
2 stars
7
1 star
27
- MIMario Gibson IIAug 24, 20265.0The whole team was excellent and communication and customer service. I highly recommend coming here!
- CBCynthia BrownAug 10, 20265.0Candace was great!!!! I hope I spelled her name correctly lol. She was very knowledgeable and attentive to my daughter’s needs. The entire office was professional and welcoming as well.
- NNNikitaJul 18, 20261.0I rarely leave negative reviews, but my experience with the LensCrafters in Grosse Pointe has been extremely disappointing. In April, I purchased a pair of **Matte Black Meta glasses** for my son. When one of the arms broke, I brought them back to this location for a warranty replacement. From the very beginning, there was confusion. The employees kept insisting that my glasses should have been the shiny black version. I explained multiple times that I never purchased or received the shiny black pair. I specifically bought the matte black version for my son. After finally getting them to place the warranty order, I was told it would take 7–10 business days. When I received the text that my order was ready, I went to the store only to be told they only had the lenses and that they couldn't find my frames. I confirmed several times that this was the only LensCrafters location I had ever used and that I absolutely turned my glasses in there. Since they couldn't locate my frames, I left without taking the lenses to avoid creating even more confusion. The next day, I returned and another employee reordered the glasses, again telling me it would take another 7–10 business days. When I came back to pick them up, they had once again ordered the wrong glasses—the shiny black version that I had already explained twice was NOT the pair I originally purchased. At this point, I've made multiple unnecessary trips, waited weeks for warranty replacements, and still don't have the product I actually paid for. The issue isn't complicated. I simply want the same Matte Black Meta glasses that I originally purchased. This experience has been frustrating, time-consuming, and unacceptable. I hope management addresses the lack of communication and attention to detail so other customers don't have to go through the same experience.
- KVKelly VessJul 14, 20265.0Dr. Hickinson is professional and kind. He is my favorite eye doctor.
- HZheather zeiglerJun 23, 20265.0Nadia was so wonderful and provided top tier assistance to me, helping me find something similar in store to what i wanted to order online.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyewear brands does LensCrafters in Grosse Pointe Woods offer?
We offer a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
What are the store hours for LensCrafters at 19329 Mack Ave in Grosse Pointe Woods?
Monday to Thursday: 9 AM to 7 PM, Friday and Saturday: 8 AM to 7 PM, Sunday: 11 AM to 5 PM.
Does LensCrafters accept vision insurance, and if so, which plans?
Yes, we accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I schedule an eye exam appointment online for the Grosse Pointe Woods LensCrafters location?
Yes, you can schedule an eye exam online through our scheduling link provided on our website.
What services does LensCrafters provide at this location?
We provide comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, prescription wearable technology, and services like AccuFit and myLook.
Is in-store pickup available at LensCrafters in Grosse Pointe Woods?
Yes, in-store pickup service is available for your convenience.
What payment options can I use at LensCrafters?
We accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any optometrists near LensCrafters in Grosse Pointe Woods?
Yes, nearby optometrists include Doctors of Optometry - Grosse Pointe and the Grosse Pointe LensCrafters location itself for comprehensive eye care.
What nearby places can I visit for a quick meal or snack before or after my appointment at LensCrafters?
Nearby options include Einstein Bros. Bagels for bagels and bakery items, Jersey Mike's Subs for sandwiches, and Cottage Inn Pizza for pizza and Italian cuisine.
What other services or stores are close to LensCrafters that might be useful for customers?
Near LensCrafters, you can find Sav-Mor Drug Stores for pharmacy needs, Verizon and AT&T Stores for mobile phones, and Men’s Wearhouse for clothing and fashion accessories.
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