Henry Ford Medical Center - Grosse Pointe brings the services at the Cottage and Pierson sites under one, unified facility name. Henry Ford Medical Center - Grosse Pointe is a multi-service outpatient center with a 24/7 emergency department as well as a same-day care services for minor medical concerns seven-days-a-week and after hours. This center offers ambulatory surgery, rehabilitation services, a women's diagnostic center, cancer care and several other specialties. Additional services will be added to Pierson in early 2024 as renovations are completed. Easy access to parking is available in an attached parking deck on Muir Road.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.