Our clinic provides services at no cost to individuals who are either uninsured or underinsured. Services are provided by students while supervised by a licensed Occupational Therapist who is also a Certified Hand Therapist.
Our occupational therapy (OT) services help people return to the activities of everyday life following an orthopedic disease or injury—whether that’s work, leisure, domestic life, or community activities. We use education, exercise, activities, assistive technology, and adaptive devices to help people engage or re-engage in the activities that matter most to them to enhance their everyday life.
Location
Western Michigan University Upper Extremity Occupational Therapy Clinic
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.