The Mary Free Bed YMCA in Grand Rapids is a groundbreaking, fully accessible health and wellness facility built on a 36‑acre LEED‑certified campus. Built with Universal Design principles, this branch offers inclusive fitness spaces, adaptive equipment, a family pool, indoor track, sports fields, tennis courts, a wheelchair softball field, and KidZone care. Home to the Carol Van Andel Healthy Living Center, it provides teaching kitchen programs, a learning farm, and an accessible greenhouse to support community wellness, nutrition, and education for people of all abilities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.