LensCrafters

Reviews

• SP

  Susan Paulsen

  Jun 27, 2026
  5.0
  Peyton was very helpful and friendly. She was wonderful to work with.
• SD

  Shelly DeFever

  Jun 18, 2026
  5.0
  This time I had great service. That wasn't the case in the s past
• LB

  Laurie Boyd

  Jun 10, 2026
  5.0
  Great expérience working with Robert
• LG

  Loretta G.

  May 25, 2026
  5.0
  Peyton was very kind and patient and so helpful while I was looking at all the glass frames. And she helped find one I really liked!!!
• RL

  Rianna Alexander— The Riset LLC

  May 11, 2026
  1.0
  Nice frames here but please make sure that you know your insurance plan before purchasing ANYTHING! Unfortunately they blatantly tried to scam me and make me pay more for the frames themselves in total. Once questions arose, as I’m aware of how providers try to scam based on who my mom works for, more was revealed once I called my insurance company on the spot to get better clarification. Conclusion: I paid less than $85 for a pair of coach sunglasses originally priced at $203, with their scammed price being $280+ just to gauge the situation. And I say scammed price because they did not include my insurance in the price, knowing that I came in to utilize my last day on it, and that’s what the rep and I were discussing as I purchased another pair the day before and was wanting to know about the rebate option previously discussed with the rep from the first purchase. Also before I dialed the 1-800 she was halfway into their system to submit my claim for me through my insurance. Which let me know that she could’ve just done that the whole time .. because YES, THEY CAN SUBMIT IN YOUR CLAIMS FOR YOU, INCLUDING REBATES, ACCORDING TO HER AND MY INSURANCE BTW! But because the truth was exposed, with grace and understanding might I add, I was led with a gut feeling telling me that my sunglasses being “delayed” because of “damages” was false. NOTE: when picking up the first frames (I purchased two, a day apart: reg and sunglasses), I was expecting to pick up both; only to be met with the “damages” answer that was in the “notes of my account”. —HERES THE WEIRD PART!: I let a few days go by and then I called to get an update and better details on damages for my insurance, and no one could give me an answer, nor did they have previous knowledge of a damage claim, but told me that they’d be in within a few days… only to get a text less than 25 minutes later that they were there.. That let me know that someone was caught trying to be funny or be spiteful in some way with my prescribed sunglasses. Yes the head Dr was present, leaving out, but present enough to eaves drop before doing so during that purchase. They know what they’re doing, they just thought I didn’t know the game. Please make sure you’re doing your due diligence with any medical office! This is for clarity and peace within the consumer, and not for the sake of systems and companies who try to thrive off of the greed from squeezing every penny from anyone who walks through your doors. Yuck energy! Peace and love 💌++

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