Medical ClinicMedical Service OrganizationHealth Clinic
Metro Infusion Center in Gaylord, MI, provides physician-supervised outpatient infusion and injection therapies for complex chronic conditions. Serving Gaylord and surrounding communities, our clinic administers biologic therapies, IVIG, IV antibiotics, and specialty injectables in a comfortable, professional setting. Our specialized nurses support patients managing rheumatoid arthritis, Crohn’s disease, ulcerative colitis, multiple sclerosis, and immune deficiencies. Care is by appointment only and requires a physician referral. Our team handles insurance verification and prior authorization to streamline access to care. Have your doctor submit a referral to schedule.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.