THE MEDICAL TEAM, INC. is a privately held company established in 1978 and headquartered in suburban Washington, DC. Our family of companies includes: THE MEDICAL TEAM, INC., Med Team, Inc., THE MEDICAL TEAM Personal Care Services, Catastrophic Care Solutions, Hospice Care and Med Team Rehab. The company has operated home care agencies in Louisiana since 1979, in Texas and Michigan since 1983, and in Virginia since 1985. Each is licensed and certified to provide services under Medicare and Medicaid. All agencies are Tricare in-network providers and preferred providers for numerous insurance plans.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.