The IEP in our name stands for Independent Emergency Physicians, and we are proud to now be serving the Ferndale community. IEP Urgent Care provides a higher standard of urgent care from ER trained providers. Our staff all work together with one mission: professional and compassionate medical care in an extremely clean environment. Walk-ins are always welcome, you can always book an online appointment, or use our telemedicine services. We treat a variety of illnesses and injuries, along with a full array of testing diagnostics including digital x-rays. We can save you time and extra cost of visiting a hospital emergency department.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.