For over 30 years Matt & Beth have been the caregivers for their handicapped son. They've had to deal with companies that provided caregivers & nurses that were unreliable and unskilled. That's why they created Great Lakes Home Care Unlimited in 2011. They knew others deserved better care and to be treated like family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.